Frequently Asked Questions

WP Captcha Documentation

Will WP Captcha slow down my site?


Absolutely not. Everything the plugin does happens in the admin. Nothing is loaded, added, or processed on the front-end, so you can rest assured that there is no impact on the performance of your site.


Can I move my license between sites?


Absolutely! Once you deactivate WP Captcha on a site, the license goes back into your license pool, and you can activate it on another site. At any given time, you can see all sites using your licenses when you log in to the WP Captcha Dashboard.


What’s your refund policy?


We offer a 7-day no-questions-asked refund policy. If you buy WP Captcha during the presale period, then the policy is extended to 15 days after we deliver the final version of the plugin to you.


Is support included with every license?


Absolutely! While you have a valid PRO license our friendly, in-house support agents are at your disposal. Contact them via email at or visit our support site.


Is WP Captcha dangerous for my site?


No, definitely not! The plugin does not make any permanent changes to your site so even if it comes to a worst-case scenario you can just disable the plugin, and that will undo all changes.


What’s the WP Captcha Dashboard?


It’s a central place where you can manage all your purchases, sites, and licenses. If you’re an agency, you’ll love the Dashboard as it’ll save you hours of work.


How can I get support for the free version of the plugin?


Using the free version? We have you covered too. Head over to the forums. Support is community-powered, so it can take some time to get an answer. If you need premium support this second, upgrade to PRO.


What Captcha options are available with WP Captcha?


Use Google reCaptcha v2, v3, hCaptcha that is GDPR compatible, Cloudflare Turnstile, fun Icon Captcha, or a simple built-in Captcha that does not require API keys.


How does WP Captcha protect my site?


WP Captcha will safeguard your WordPress site from spam comments & brute force attacks, providing lightweight, server-level protection against malicious requests, bad bots, automated attacks, spam, and many other threats. You can also customize your login page & URL to keep it private.


Can I use Cloud Blacklists with WP Captcha?


Yes, with WP Captcha you can maintain blacklists & whitelists across all websites you manage with just one click of a button.